Visit the Knowledge Base to find a collection of articles and technical documents.
Patches and Release Notes
Go here to view release notes and download any product fixes or patches that we have released.
Go here to view the program manuals.
This is a list of online tutorials and product demos that we feel are the most common tasks performed within our programs.
Formal training is available in a few cities throughout the year or you can schedule on-site trainings. Visit the Training page for more information.
With ESHA’s Priority Support program, you get the most from your software investment. This excellent value includes free access to technical support, customer service, database research, dietitians, and others knowledgeable about the work that you do.
Priority Support Benefits
Quality service and financial value are just two of the reasons that enrollment in ESHA’s Priority Support program far exceed industry averages. To enroll, contact us today and start enjoying the benefits of Priority Support!
Free Program Updates
Our software developers and research team work full-time to enhance our programs and databases. Priority Support members receive updates automatically and free of charge. In the interim, minor updates can be downloaded via ESHA’s Knowledge Base.
Consulting Services Discount
ESHA customers that are current with Priority Support receive a 20% discount on all ESHA Consulting Services, including label development, custom sql scripting, custom report generation, and more.
Skilled Program Technicians Available Weekdays
Whether it’s a quick question or an in-depth situation, Priority Support subscribers receive unlimited technical assistance Monday through Friday toll free, or through online Live Chat.
Program users also have access to additional Recipe and Ingredient Databases.